Services

Professional IT Outsourcing

At Teklogic we pride ourselves in delivering professional, reliable Outsourced Information Technology services. We see so many companies just putting up with an unorganized or-likewise, unprofessional "computer guy". We believe companies deserve better. When you outsource with Teklogic, we use proven and documented systems in our business to ensure your business gets the proper attention in an organized and predictable fashion . Because of the tools we have invested in, we can provide you with a proactive and accessible, outsourced IT Department while giving you the business metrics you need to make informed and strategic decisions regarding Technology expenditures.

Outsourcing with Teklogic will save you huge amounts of money compared to in-house staff and, because of our vast experience with nearly every type of small business network, we already have the knowledge to hit the ground running no matter what your configuration looks like.

Using our Client Access Helpdesk, you can submit new service requests, track the status of service requests, generate reports on time usage and even view recent invoices. Our automated system will let you know every step of the way through our problem resolution processes.

Experienced IT Augmentation

In organizations that already have established in-house staff, Teklogic can compliment this by providing an array of Systems Administration assistance:

Work to develop your in-house staff to better manage and maintain the existing environment.

Provide Tier2 and Tier3 support for the more complex networking or server-related issues.

Provide you with a professional helpdesk and request tracking system that will ensure any issues that comes up gets handled in an organized and predictable fashion.

Help your organization to implement better processes and procedures such as Acceptable Use Policies, Standards Compliancy, and Disaster Recovery plans.

Allow your staff access to our Management System thereby allowing them to generate ad-hoc system reports, access all systems and information remotely from anywhere in the world and, roll-out software in an easy to use interface and monitor all system activity within the organization.

Whether you have an official "Department" of one or many individuals, Teklogic can help you to realize a better return on your technology investment through the best-practice implementation of Technology Service Management!

Proactive Network Monitoring

Technology has evolved to the point where every single aspect of business seems to have a technology component. If you can dream up a business process, you can be pretty sure there is some technology tool that will help you along the path. The point being that every facet of business involves a degree of interaction with either the internet, your cell phone, the fax machine, a printer or, the most obvious, your computer; all of which, these days, are attached to your network in some way. This makes your technology's performance and reliability paramount to your company's smooth operation and profitability.

Teklogic has invested substantial money into tools that allow us to monitor your systems 24/7/365. This agent-based tool monitors all of your machines and looks for pre-programmed symptoms of problems such as security breaches, hardware failures, critical process stoppages, ensures company policy compliancy and checks for proper malware protection. We also have systems in place

that will perform necessary preventative maintenance at regular intervals such as defrags, log flushing, disk cleanups, check disks, security patching and a number of other things to keep your systems operating securely and at peak efficiency. This system also keeps a hardware and software inventory of your computer network and can deliver on-demand or scheduled reports on a number of system metrics such as network performance, uptime installed software, installed hardware, and any combination of just about any information you could want to know. Sample report 1     Sample report 2

Digital Video Surveillance

Teklogic can also design and implement Digital Video Surveillance systems. We use high-quality cameras and recorders to provide a plethora of custom configurations for Point of Sale, Warehouse Monitoring, Building Security and Parking Lot activity recording. We can integrate this system with your existing wired or wireless network. Our systems are fully scalable from 1 to 253 cameras.

All of these systems are state-of-the art and allow appointed individuals access to this recorded video from anywhere they can access the internet. We can also alert on motion in certain areas during certain periods of time and a number of other unique features.

Hardware Sales & Support

Teklogic offers very flexible purchasing options. We can work with you to source the equipment yourselves through various public vendors such as CDW, Dell, and New Egg; just as you might expect in-house staff to do. You can also purchase through us and let us be your one stop shop for Technology Hardware and software sourcing. We have relationships with many OEMs and Distributors alike and can generally source anything you might need. Because technology is our passion, we stay current with all industry trends and new technology solutions. You can trust Teklogic to keep your company progressive with its technology investments so that you can always have the edge up on your competition! Keep your company progressive with Teklogic as a partner.

End-to-End Project Management

We can offer end-to-end project management for a flat price; we can even work out a pricing structure to fit your company's unique needs. We find that sometimes companies put off important upgrades or enhancements due to the fear of problems.

Let our highly-skilled engineers manage your next project and show you what worry-free administration means. We use industry proven, best-practice methods and configurations to ensure your project gets handled in an organized and predictable way so that you can rest easy that the most qualified individuals are on the job!