IT Augmentation

In organizations that already have established in-house staff, Teklogic can compliment this by providing an array of Network Administration assistance through partial IT Outsourcing.

• We will work to develop your in-house staff to better manage and maintain the existing environment.
• Provide “spillover” support to handle help desk requests while your in-house staff handles other things
• Provide Tier2 and Tier3 network support for the more complex networking or server-related issues.
• Provide you with a professional help desk and request tracking system that will ensure any issues that come up get handled in an quick, organized, and predictable fashion.
• Help your business to implement better internal processes and procedures such as Acceptable Use Policies, Standards Compliancy, and Disaster Recovery plans.
• We provide your staff access to our Management System thereby allowing them to generate ad-hoc system reports, roll-out software in an easy to use interface and monitor all system activity within the organization from one central console.

Whether you have an official "Department" of one or several individuals, Teklogic can help you to realize a better return on your technology investment through the implementation of a series of “Best Practice” system administration methodologies. We partner with Kaseya and Autotask to deliver enterprise level support services and would love the opportunity to show you what we can do – we know you will not be disappointed!!!

Contact Us for a custom quote today!